FAQ

We offer nationwide shipping for all of our arrangements! We use Fedex for all orders placed on our website.

Because every single bouquet is custom created, La Fleur does not accept returns. Please also note, your order cannot be canceled or modified in any way once the order has been placed. Should there ever be a problem with your order, please send us an email and we will be sure to resolve it.

After you have added your items to your cart you will have the opportunity to select a delivery date. If you choose a specific delivery date when placing your order, we will do our best to arrange delivery for that day. You acknowledge that requested delivery dates are non-binding estimates only and that you have no claim against us for any delays or early deliveries. Once your order is in the hands of the carrier we have no control over the delivery process and we recommend you choose a delivery date at least one day early to avoid disappointment in the event there is a delay with the carrier. Specified delivery dates may not be available for some of our smaller arrangement which are shipped ground.

please contact us within 48 hours in the event that you have received an incorrect or damaged item so that we can quickly rectify this matter. The fastest way to reach us is via email contact@lafleurbouquets.com. Please include photos.